Terms and Conditions – Rental of Cabins, Activities and Events

Syningen Eiendom AS

These Terms and Conditions apply between Syningen Eiendom AS (hereinafter referred to as the Lessor / Organizer) and the person or entity making the booking (hereinafter referred to as the Guest / Customer).

By completing a booking, the Customer confirms that they have read and accepted these Terms and Conditions.

1. Scope of the Agreement

These Terms govern the rental of cabins and accommodation, as well as the booking of activities and events owned, operated, or arranged by Syningen Eiendom AS.

Syningen Eiendom AS is the contractual party, and not merely an intermediary.

2. Registration and Booking

To complete a booking, the Customer may be required to register with name, email address, and phone number.

A booking becomes binding once payment has been completed and approved.

3. Prices and Payment

All prices are stated in NOK

Prices may be adjusted until the booking is confirmed

Reservations are made for typographical and pricing errors

Full payment is required at the time of booking unless otherwise agreed

Failure to complete payment within the stated deadline may result in cancellation of the booking without further notice.

4. Booking Confirmation and Receipt

A booking confirmation and any tickets or rental confirmations will be sent to the email address provided at booking.

The registered booker is responsible for the entire booking.

5. Use of Cabins and Accommodation

5.1 Number of Guests

The number of guests must not exceed the maximum capacity stated in the accommodation description.

5.2 Check-in and Check-out

Check-in: from 16:00

Check-out: before 12:00, unless otherwise agreed

5.3 Cleaning and Departure

Even if final cleaning is included, the accommodation must be left tidy:

Dishes must be washed

Tables and countertops cleaned

Garbage removed

6. Included Facilities

Information regarding electricity, firewood, bed linen, and other facilities is specified in the description of each unit.

Reservations are made for errors or omissions in descriptions and prices.

7. Damage, Loss and Liability

The accommodation and its contents must be treated with due care.

The Guest may be held financially liable for damage or loss occurring during the rental period.

Any damage or loss must be reported to the Lessor without undue delay.

If the parties fail to reach an agreement, the matter may be brought before a court of law in accordance with Norwegian law.

8. Cancellation and Right of Withdrawal

8.1 Service Fee

All cancellations are subject to a minimum service fee of 5% of the total rental price, regardless of the time of cancellation.

8.2 Right of Withdrawal (14 days)

A statutory right of withdrawal applies for 14 days after booking, provided that the booking was made more than 30 days prior to the start of the rental period.

In case of withdrawal, the paid amount will be refunded minus the service fee.

8.3 Cancellation after the Withdrawal Period

After the withdrawal period has expired, the following applies:

Cancellation up to 30 days before arrival: the Lessor is entitled to 50% of the total rental price

Cancellation less than 30 days before arrival: no refund, the full rental price is due

8.4 Bookings Made Less Than 30 Days Before Arrival

Bookings made less than 30 days prior to arrival are not subject to a right of withdrawal.

In case of cancellation, the full rental price, including the service fee, is non-refundable.

9. Activities and Events

The same payment and cancellation terms apply to activities and events unless otherwise specified in the event description.

Participation is at the Customer’s own risk.

10. Illness and Accidents

The Guest is solely responsible for costs related to illness or accidents occurring during the stay or participation in activities.

Travel insurance is strongly recommended.

11. Defects and Complaints

Any defects or issues with the accommodation must be reported to the Lessor immediately.

Refund claims must:

concern material defects

be reported without delay

be submitted in writing no later than three (3) days after departure

12. Force Majeure

In the event of force majeure (including but not limited to extreme weather, natural disasters, strikes, war, epidemics, or governmental restrictions), the agreement may be cancelled without liability for non-performance.

The Lessor may claim compensation for necessary, documented costs already incurred and not recoverable.

13. Personal Data and Privacy

Personal data such as name, email address, and phone number are collected for booking and contractual purposes only.

Such information will not be shared with third parties beyond what is necessary to fulfill the agreement.

14. Governing Law and Jurisdiction

This agreement is governed by Norwegian law.

Any disputes shall first be sought resolved amicably and, if not resolved, be subject to the jurisdiction of Norwegian courts.